Terms of Service

The purpose of these terms and conditions is to stipulate the rights, obligations, and responsibilities of the company (hereinafter referred to as the "Company") and users regarding the use of internet-related services (hereinafter referred to as "Services") provided on the website (hereinafter referred to as "Site") scp.gov-stclab.com operated by STClab Co., Ltd.

The definitions of terms used in these terms and conditions are as follows:

• Service: NetFUNNEL
• Site: The webpage scp.gov-stclab.com where the Company provides the services.
• User: Anyone who uses the Site provided by the Company.
• Member: A person who enters into a service use contract with the Company in accordance with these terms and conditions and uses the services provided by the Company.
• ID: An email address or other identifier approved by the Company, set by the Member to identify the Member and use the services.
• Password: A combination of letters and numbers set by the Member to confirm the Member's identity and protect their privacy, matching the ID.

The content of these terms and conditions becomes effective for all members who agree to it, as announced on the website or by other means. The Company may change these terms and conditions within the scope not violating relevant laws such as the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Cloud Computing Development and User Protection Act. If these terms and conditions are changed, the Company will specify the effective date and the reasons for the amendment, and notify the changes along with the current terms and conditions on the initial screen of the website from 7 days before the effective date to the day before the effective date. However, if the terms are changed unfavorably to the users, a grace period of at least 30 days will be given. If a Member does not explicitly express rejection until the effective date of the changed terms and conditions, the Member is deemed to have agreed to the changes. If a Member does not agree with the changed terms and conditions, the Member can terminate the service contract. Matters not specified in these terms and conditions and interpretations of these terms and conditions shall follow the relevant laws or customary practices.

The Company strives to protect the personal information of Members in accordance with the relevant laws. The Company's Privacy Policy applies to the protection and use of personal information. However, the Company's Privacy Policy does not apply to linked sites other than the official site of the Company. Members must manage their information carefully to prevent exposure to third parties, and the Company is not responsible for information exposed due to the Member's fault.

Notifications from the Company to Members can be made via the email address specified by the Member. For unspecified large numbers of members, the Company may replace individual notifications by posting them on the website for at least one week. However, individual notifications will be made for matters that significantly affect the Member's transactions.

The Site may contain links to third-party websites or technologies ("Third-Party Technologies"). The Company does not endorse or take responsibility for such Third-Party Technologies. The Company is not responsible for the operation or functionality of such Third-Party Technologies. Users assume full responsibility for using Third-Party Technologies. Open source software may also be provided, and in cases where specific open source licenses contain terms that conflict with this provision, the open source license terms will apply.

The service use contract is established when an applicant (hereinafter "Applicant") applies for service use in accordance with the application method provided by the Company, and the Company accepts this application. In principle, the Company accepts service sign-ups from Applicants. However, the Company may reserve or refuse acceptance in the following cases, and may terminate the service use contract if necessary:

• If the Applicant does not use their real name or uses someone else's name
• If the Applicant provides false information or fails to provide required information
• If the Applicant intends to use the service for illegal activities or violations of the law
• If acceptance is not possible due to the Applicant's fault or the application violates the Company's policies
• If the Applicant owes money to the Company
• If the Applicant has a history of overdue service fees or improper service use
• If there is a lack of capacity in facilities for providing the service or technical difficulties in providing the service
• If the Applicant is a minor under civil law
• If the Applicant uses the service for profit without the Company's consent or resells or subleases it to third parties
• If there are other reasons similar to the above that make acceptance significantly inappropriate If the Company refuses or reserves service use applications, it will, in principle, notify the Applicant.

Members must not engage in the following actions while using the service:

• Providing false information or fraudulently using another Member's ID and Password
• Reproducing, distributing, or commercially using information obtained from the Company's services without prior approval
• Violating related laws or public order and morals
• Transmitting or posting information (e.g., computer programs) prohibited by related laws
• Impersonating the Company's staff or site administrators, or using another person's name to post or send emails
• Posting or sending materials containing software viruses or other harmful codes
• Stalking or harassing other users
• Collecting, storing, or disclosing personal information of other users without consent
• Distributing false information for financial gain or to harm others
• Promoting gambling, prostitution, or distributing obscene content Members must comply with related laws, these terms, notices on the service, and any other notifications from the Company, and must not interfere with the Company's operations.

The Company will not disclose or distribute Members' personal information to third parties without consent, except in accordance with the law. If requested by a public institution through legal procedures, the Company will notify the Member of the reason and scope of the request as specified in Article 5. The Company will promptly repair or restore facilities and software in case of disruptions to provide continuous and stable service, unless there are unavoidable reasons such as natural disasters or emergencies. The Company will promptly handle complaints and requests from Members related to the service, and notify the Member of the reason and schedule if immediate handling is difficult. The Company is responsible for damages caused to Members due to the Company's fault in providing the service. The Company complies with laws related to service operation and maintenance, such as the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Telecommunications Business Act, and the Protection of Communications Secrets Act.

The Company provides the following services through the Site:

• Information on goods or services and the conclusion of purchase contracts
• Delivery of goods or services for which purchase contracts have been concluded
• Other services specified by the Company The Company provides services to Members immediately upon membership registration. However, some services may begin on a specified date. Free trials or promotions provided by the Company must be used within the specified period. Upon expiration, the service will terminate, and further use requires a paid subscription.

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The Company may change the content and delivery date of services and notify Members as specified in Article 5. The Company may restrict or suspend part or all of the service in the following cases:

• Maintenance or replacement of information and communication equipment such as computers
• Unavoidable reasons such as maintenance work for service facilities
• Inability to provide normal service due to service overload, power outage, or other reasons
• If a Member interferes with the Company's business activities
• If it is impossible to maintain the service due to termination of contracts with service providers
• If there are unavoidable reasons such as natural disasters or national emergencies
• If service provision is no longer possible due to changes in business plans or management reasons In case of service suspension as specified in paragraph 2, the Company will follow the notification policy in Article 5. If the service is suspended, changed, or restricted due to reasons beyond the Company's control, such as disk or system failures without the operator's intent or negligence, prior notice may not be possible.

Users may not copy, duplicate, sell, resell, or transfer the service itself or part or all of the service content in any way, except as officially recognized by the Company. Specifically, activities such as hacking, profit-making through advertising, commercial activities through obscene sites, and illegal distribution of commercial software are prohibited. The Company is not responsible for any consequences, losses, or legal actions resulting from such violations, and members are obligated to compensate the Company for any damages incurred due to these actions.

If a user engages in any of the following activities or if requested by the Broadcasting and Telecommunications Commission or other relevant authorities, the Company may restrict the user's use of the service without prior notice, terminate the user's service contract, or suspend the user's use of the service for a specified period, and delete the relevant postings without prior notice:

• Infringing the copyright, intellectual property rights, or other rights of the Company or third parties
• Fraudulently using another member's ID
• Collecting, stealing, or distributing other members' personal information without consent
• Impersonating others
• Forging the sender of materials or works posted on the service
• Repeatedly signing up and withdrawing for monetary gain or interfering with the Company's service operations without a legitimate reason
• Transferring or selling one's ID to others
• Engaging in any activities that interfere with or are likely to interfere with the operation of the service, or violating these Terms of Service, other service usage terms of the Company, or other relevant laws If a member who has been terminated under this article reapplies for use, the Company may restrict acceptance for a certain period or reject the application. If a member terminates the service, all member information within the service will be deleted. However, information provided to third parties such as affiliated companies, corporations, organizations, etc., based on separate consent from the member, must be individually requested for deletion by the member.

Users can apply for paid services or goods (hereinafter referred to as "paid services, etc.") following the methods specified by the Company or similar methods, and the Company must provide easy-to-understand information regarding the services, etc., when users apply for paid services:

• Search and selection of paid services, etc.
• Entering name, address, phone number, email address, etc.
• Confirming terms, shipping costs, and other related costs
• Agreeing to the terms and confirming or rejecting the above items (e.g., clicking the mouse)
• Applying for paid services, etc., and confirming them
• Selecting a payment method

The Company may refuse to accept applications for paid services, etc., under Article 15 in the following cases:

• If the application contains false information, omissions, or errors
• If accepting the application is deemed to significantly interfere with the Company's service operations or violates the law The contract is considered established when the member submits the application form and makes the payment. The responsibility for payment lies with the applicant of the paid service contract. However, if the contract is applied with a condition that a third party will pay the fees, the third party is responsible for the payment. If the third party delays the payment, the applicant is also responsible for the payment.

Users can pay for goods or services purchased on the site using one of the following methods:

• Credit card payment, easy payment, mobile phone payment
• Bank transfer
• Other methods recognized by the Company

If the Company is unable to provide paid services due to business changes, business cessation, mergers between companies, or stock shortages, the Company will notify the members and compensate them according to the conditions presented by the Company. If the content of paid services is changed, the Company will notify the members who receive or apply for the paid services according to the methods specified in Article 5. In this case, the member may terminate the contract. Refunds will be processed according to the refund procedures for each paid service.

When a user makes a purchase, the Company will send a receipt confirmation to the user. Users who have entered into a contract for paid services with the Company can withdraw their subscription within 7 days from the date of receipt confirmation. If the supply of paid services is delayed beyond the date of receipt confirmation, the withdrawal period starts from the date the user receives or starts receiving the services. Users cannot return or exchange paid services in the following cases:

• If the goods are lost or damaged due to reasons attributable to the user. However, users can withdraw their subscription if the packaging is damaged to check the contents of the goods.
• If the value of services or goods has significantly decreased due to the user's use or partial provision or consumption
• If the value of the goods has significantly decreased to the extent that resale is difficult over time
• If the packaging of goods that can be reproduced with the same performance is damaged If the Company has not explicitly stated restrictions on withdrawal of subscription or provided trial products, users can withdraw their subscription without restrictions. Users can withdraw their subscription within 3 months from the date of receiving the paid services if the content of the paid services differs from the advertisement or contract, or within 30 days from the date they became aware of it. If a member is unable to use the purchased paid services due to the Company's fault, the Company will provide the same paid services for free or refund the purchase amount in full, regardless of the contract date (purchase date). Paid services obtained through compensation during service use or provided through internal or external events without actual payment records are non-refundable. If a member requests a withdrawal or refund, the Company may contact the member to verify the exact circumstances and request additional evidence. If a minor makes a payment without the consent of a legal representative, the minor or the legal representative can cancel the payment. However, cancellation is restricted if the payment was within the range of property allowed by the legal representative or if the minor deceived the other party into believing they were an adult. Detailed refund application procedures are as announced on the Company's website.

If there is an overpayment for a user's purchase, the Company will refund the overpaid amount to the user. If the user does not respond to the Company's refund notification, the amount can be deducted from the next month's bill. If the user has outstanding payments, the Company may offset the overpaid amount against the outstanding payments.

Copyright and other intellectual property rights for the works created by the Company belong to the Company. Users may not use information obtained through the site for profit or allow third parties to use it without the Company's prior approval.

Users explicitly acknowledge and agree that the use of the service is at their own risk and that they bear full responsibility for satisfactory quality, performance, accuracy, and effort. The Company and its employees do not guarantee that the service or any functions of the service will be accurate, error-free, uninterrupted, that all defects will be corrected, or that specific results will be obtained from the use of the service. Users explicitly acknowledge and agree that the service is provided "as is" and "as available," with all faults, and without any warranty of any kind. The Company disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third-party rights. The Company does not warrant the service against intellectual property infringement or guarantee the service's commercial viability. The Company, its officers, directors, shareholders, predecessors, successors, employees, agents, contractors, subsidiaries, and affiliates shall not be liable for any claims, losses, liabilities, demands, or expenses (including legal fees) arising from the user's violation of these terms of service and/or use of the service. The Company is not liable for any damages incurred by users due to the service, except where the contract between the Company and the user (including these terms of service) qualifies as a consumer contract under the Consumer Contract Act. Even in cases where the above exception applies, the Company's liability for damages caused by the Company's negligence (excluding gross negligence) or illegal acts is limited to the amount of the user's retained balance.

The Company operates a grievance handling department to address and compensate for legitimate opinions or complaints raised by users. The Company prioritizes handling complaints and opinions submitted by users. If immediate handling is difficult, the Company will notify the user of the reason and the processing schedule.