{"pageProps":{"_nextI18Next":{"initialI18nStore":{"en":{"privacyPolicy":{"meta":{"title":"NetFUNNEL | Privacy Policy","siteName":"NetFUNNEL"},"contents":{"mainTitle_privacyPolicy":"STCLab Privacy Policy","date_apply":"Last updated: 30 July, 2024","subTitle_privacyPolicy":"STCLab (hereinafter referred to as \"the Company\") complies with the 「Personal Information Protection Act」 and other relevant laws to protect the freedom and rights of data subjects, handling personal information lawfully and safely managing it. In accordance with Article 30 of the 「Personal Information Protection Act」, we establish and disclose this Privacy Policy to guide data subjects on the processing procedures and standards of personal information and to handle related grievances promptly and smoothly.","article1_title":"Article 1 (Purpose of Processing Personal Information, Collection Items, Retention and Use Period)","article1_description":{"sub_title":"The Company processes the personal information of data subjects as follows:","table":{"head":{"collection_purpose":"Collection purpose","required_items":"Required items","optional_items":"Optional items","retention_and_period_of_use":"Retention and period of use"},"body":{"row1":{"collection_purpose":"Confirming the intention to join, subscribing/changing/terminating services, delivering notices, operating member participation spaces, conducting member surveys, providing personalized services, offering advertising information and affiliated services, verifying delivery addresses and contact information for products, sending congratulatory messages for member anniversaries, and dispatching publications.","required_items":"Name, email address, company name, encrypted password.","optional_items":"Contact information","retention_and_period_of_use":"Until membership withdrawal"},"row2":{"collection_purpose":"Analyzing service usage statistics (age, region, gender, usage history, frequency), preventing fraudulent use by bad members, allowing login from designated IP addresses","required_items":"cookies, service usage records (visit time, bad usage records, etc.), device information (unique device identifier, OS version, etc.)","optional_items":"IP Address","retention_and_period_of_use":"Until membership withdrawal"},"row3":{"collection_purpose":"Handling customer consultations, grievance resolution, operating member participation spaces, conducting member surveys","required_items":"Consultation content","optional_items":"name, email","retention_and_period_of_use":"Up to 3 years in accordance with the 「Act on the Consumer Protection in Electronic Commerce」"},"row4":{"collection_purpose":"Providing Personalized Services","required_items":"Service usage status (sign-up date, usage period, service items used)","optional_items":"","retention_and_period_of_use":"Until membership withdrawal"},"row5":{"collection_purpose":"Settlement of Purchase Price","required_items":"Payment-related records (product, amount)","optional_items":"Account information (bank name, account holder name, account number)","retention_and_period_of_use":"5 years in accordance with the 「Act on the Consumer Protection in Electronic Commerce」"},"row6":{"collection_purpose":"Refund Settlement","required_items":"Account information (bank name, account holder name, account number)","optional_items":"","retention_and_period_of_use":"5 years in accordance with the 「Act on the Consumer Protection in Electronic Commerce」"}}}},"article2_title":"Article 2 (Processing of Personal Information of Children Under 14)","article2_description":"The Company does not process personal information of children under the age of 14.","article3_title":"Article 3 (Provision of Personal Information to Third Parties)","article3_description":"The Company processes personal information within the scope specified for its purpose and provides it to third parties only with the consent of the data subject or in cases stipulated by special provisions of the law under Articles 17 and 18 of the 「Personal Information Protection Act」.","article4_title":"Article 4 (Installation, Operation, and Rejection of Automatic Collection Devices for Personal Information)","article4_description":"
  1. Cookies: Cookies are small pieces of information sent by a web server to a data subject's browser and stored on the data subject's computer hard disk.
  2. Cookie Usage: The Company uses cookies to store and retrieve information about members' usage patterns through internet services.
  3. Purpose of Collected Cookies: The Company collects the unique number of members through cookies and does not collect other information. Collected cookie information is used for:
  4. Options for Cookies: Members can choose whether to allow cookies through their web browser settings. However, refusing cookies may cause inconvenience in using services, and some functions may not work properly.
","article5_title":"Article 5 (Entrustment of Personal Information Processing)","article5_description":{"sub_title":"The Company entrusts personal information processing tasks to ensure smooth handling as follows:","table":{"head":{"entrusted_parties":"Entrusted Parties","consignment_work":"Consignment work"},"body":{"row1":{"entrusted_parties":"Zendesk, Inc.","consignment_work":"customer consultation via chat, phone, and email, integrated management for personalized services and advertising information"},"row2":{"entrusted_parties":"Port One","consignment_work":"Payment processing"},"row3":{"entrusted_parties":"NICEPAYMENTS","consignment_work":"Payment processing"},"row4":{"entrusted_parties":"Stripe, Inc.","consignment_work":"Payment processing"},"row5":{"entrusted_parties":"Naver Cloud Platform","consignment_work":"Data storage and system operation management"}}}},"article6_title":"Article 6 (Disclosure of Sensitive Information and Options for Non-Disclosure)","article6_description":"If there is a risk of privacy invasion due to the disclosure of sensitive information in the process of providing goods or services, the Company will post the possibility of disclosure and options for non-disclosure on its website before providing the goods or services.","article7_title":"Article 7 (Overseas Transfer of Personal Information)","article7_description":{"sub_title":"The company does not transfer personal information processing tasks overseas.","table":{"body":{"row1":{"th":"Entrusted Party","td":"Zendesk, Inc."},"row2":{"th":"Location","td":"San Francisco, California, USA"},"row3":{"th":"Transfer Method and Timing","td":"Through encrypted networks during service provision"},"row4":{"th":"Contact Information","td":"supportzendesk.com"},"row5":{"th":"Entrusted Personal Information Items","td":"Handling customer consultations and grievances, operating member participation spaces, conducting member surveys."},"row6":{"th":"Entrusted Tasks","td":"Customer consultation via chat, phone, and email, integrated management for personalized services and advertising information"},"row7":{"th":"Retention and Use Period","td":"Until the earliest of contract termination or up to 3 years in accordance with the 「Act on the Consumer Protection in Electronic Commerce」"},"row8":{"th":"Rejection of Overseas Transfer","td":"To refuse the overseas transfer of personal information, please contact via email at support@stclab.com. If you wish to refuse after the fact, send an email expressing your intention to refuse, and your personal information will be deleted."}}}},"article8_title":"Article 8 (Procedures and Methods of Personal Information Destruction)","article8_description":"The Company destroys personal information without delay when it is no longer needed, such as when the retention period has expired or the processing purpose has been achieved. If personal information must be preserved due to other laws even after the retention period agreed upon by the data subject has expired or the processing purpose has been achieved, the information will be moved to a separate database (DB) or stored differently.","article9_title":"Article 9 (Rights, Obligations, and Exercise Methods of Data Subjects and Legal Representatives)","article9_description":"Data subjects can exercise their rights to access, correct, delete, and suspend the processing of personal information at any time.","article10_title":"Article 10 (Measures to Ensure the Safety of Personal Information)","article10_description":"The Company takes the following measures to ensure the safety of personal information:","article11_title":"Article 11 (Personal Information Protection Officer)","article11_description":{"description":"The Company has designated the following Personal Information Protection Officer to oversee the overall responsibility for personal information processing and to handle complaints and damage relief related to personal information processing:","ciso_title":"Chief Information Security Officer","ciso_info":"","description2":"Data subjects can request access to personal information in accordance with Article 35 of the 「Personal Information Protection Act」 from the Personal Information Processing Manager. The Company will respond to and process inquiries without delay."},"article12_title":"Article 12 (Methods for Remedying Infringement of Rights)","article12_description":{"description1":"Data subjects may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Personal Information Infringement Report Center of the Korea Internet & Security Agency, etc., to receive remedies for personal information infringement. For other reports and consultations regarding personal information infringement, please contact the following agencies:","info_list1":"","description2":"In addition, if a data subject's rights or interests are infringed due to a disposition or inaction by the head of a public institution in response to a request under Articles 35 (Access to Personal Information), 36 (Correction and Deletion of Personal Information), and 37 (Suspension of Processing of Personal Information) of the 「Personal Information Protection Act」, the data subject may file an administrative appeal in accordance with the Administrative Appeals Act.","info_list2":""},"article13_title":"Article 13 (Changes to the Privacy Policy)","article13_description":{"description":"
  1. This Privacy Policy will be effective from May 28, 2024.
  2. Previous versions of the Privacy Policy can be found below:
","privacy_policy_applied":"Privacy Policy applied from December 16, 2022."}},"getStarted":{"title_offerNetFunnel":"Ready for the next level?","button_getStartForFree":"Get Started for free"}},"common":{"meta":{"title":"Virtual Waiting Room | Manage High Traffic With Ease","description":"Virtual waiting room by NetFUNNEL ensures smooth online experiences without website crashes.","siteName":"NetFUNNEL"},"404Error":{"title_pageNotFound":"Page Not Found","description_pageNotFound":"The page you requested could not be found.\nThe address may have been entered incorrectly or the page may have been moved.","button_goToHome":"Back to Home"},"500Error":{"title_serverError":"Unable to connect to the service.","description_serverError":"Sorry, there was a problem with the internal server.\nPlease try again.","button_goToHome":"Back to Home"},"gnb":{"tab_useCases":"Use cases","tab_pricing":"Pricing","tab_blog":"Blog","tab_support":"Support","button_login":"Sign in","button_askToSales":"Contact sales","button_startForTrial":"Get started for free","menu_helpCenter":"Help Center","menu_contactUs":"Contact Us","menu_userProfile":{"label_owner":"Owner","label_member":"Member","link_accountManage":"Account Setting","link_plan":"Plan","link_organizationManage":"Organization setting","link_charge":"Charge","link_paymentManage":"Manage payments","button_signout":"Sign Out"},"dialog":{"button_cancel":"Cancel","button_confirm":"Confirm","body_startFreeTrial":"Want to start a free trial?","body_noPermission":"You don't have permission, \nplease contact the owner.","body_cancelNoRenewal":"Are you sure you want to cancel your subscription?"},"product":{"name":"Product","subMenu":{"overview":"Overview","howItWorks":"How NetFUNNEL works","quickEasyControl":"Quick & Easy Control","trafficMonitoring":"Traffic Monitoring","endUserMonitoring":"End-User Monitoring","customizableWaitingRoom":"Customizable Waiting Room","blockBotBypass":"Block Bot Bypass","integrationSupport":"Integration Support"}},"useCases":{"name":"Use Cases","subMenu":{"ticketing":"Ticketing","retail":"Retail","finance":"Finance","public":"Public","education":"Education"}},"pricing":{"name":"Pricing","subMenu":{"product":"Product","plan":"Plan","organization":"Organization","payment":"Payment"}},"company":{"name":"STCLab","subMenu":{"aboutUs":"About Us","contactUs":"Contact Us"}},"resources":{"name":"Resources","subMenu":{"docs":"Docs","blog":"Blog"}}},"footer":{"contents_businessInfo":"STCLab Inc. | CEO: Hyung Joon Park\nCompany registration number: 538-81-02079 | Mail order sales: 2022-서울강남-04035호","address_hq":"2nd floor, CampG, Bongeunsa-ro 37gil, Gangnam-gu, Seoul, Republic of Korea","address_us":"STCLab, 323 N Washington Ave, Suite 67, Minneapolis, MN 55401, United States","contact":"+82-2-3453-1424 | support@stclab.com","contents_refundResponsibility":"STCLab is responsible for managing all inquiries and refunds.","dropdown_korean":"한국어","dropdown_english":"English","dropdown_japanese":"日本語","link_useCases":"Use cases","link_pricing":"Pricing","link_blog":"Blog","link_support":"Support","contents_stclab":"STCLab","contents_rightsReserved":"© 2024 STCLab Inc. All rights reserved.","link_terms":"Terms of Service","link_policy":"Privacy Policy","link_cookiePolicy":"Cookies","content_stclabInc":"© 2024. STCLab Inc.","content_version":"Ver. {{version}}","link_termsOfUse":"Terms of Use","link_termsOfService":"Terms of Service","link_privacyPolicy":"Privacy Policy"},"snb":{"menu_dashboard":"Dashboard","label_service":"Service","toast_languageChanged":"You've successfully changed your language."},"fileUpload":{"label_uploadFile":"Add Files","button_uploadFile":"Add Files"},"service":{"memberInfo":{"title_memberInfo":"Member information","button_manageOrganization":"Managed","label_totalMember":"Total {{member}} members","label_roleAdmin":"Admin","label_roleOperator":"Operator","description_noInvitedMember":"Invite members and try {{product}} together.","description_deletedInvitedMember":"Your {{product}} organization settings have been reset.\nPlease re-subscribe to the plan and invite members again.","description_notPossibleInviteMember":"With your current plan, you are unable to invite a member.","description_resetOrganizationInfo":"{{product}}'s Organization information will be reset after the date deletion."}},"getStarted":{"title_offerNetFunnel":"Ready to get started?","button_getStartForFree":"Get started for free"}}}},"initialLocale":"en","ns":["privacyPolicy","common"],"userConfig":{"i18n":{"defaultLocale":"en","locales":["en","ja"]},"localePath":"/vercel/path0/public/locales","reloadOnPrerender":false,"default":{"i18n":{"defaultLocale":"en","locales":["en","ja"]},"localePath":"/vercel/path0/public/locales","reloadOnPrerender":false}}}},"__N_SSG":true}